Book direct to enjoy the exclusive special rate

The following terms apply on any reservation that requires a full payment, non-refundable or deposit:

• No Cancellation
• No Refund
• No Amendment
• Special Requests are subject to availability
• For locals, you must be at least 18 years of age to check-in and register for a room
• Note that children aged 12 and older are charged at the adult's rate. Please include them in the number entered in the No. of Adults box

CHECK-IN & CHECK-OUT POLICY

Check-In: 1500 hrs – Early check-in is subject to availability and may incur additional charges.

Check-Out: 1200 hrs – Late check-out requests are subject to availability and may result in additional fees.

In line with National Registration Regulations, only a valid physical NRIC or passport is accepted for identity verification. Please note that other forms of identification such as Digital ICs (e.g. SingPass), work permit cards, student pass cards, S pass cards, Employment pass cards, foreign worker IPA letters, driving licences and membership cards are not accepted.

EXCESSIVE NOISE AND PARTIES

To ensure all guests enjoy the comfort and safety of the facilities we offer, the Hotel upholds a strict zero-tolerance policy towards the commotion, excessive noise, and parties. Any person found to be on our premises creating excessive noise, having a party, exceeding the number of permitted guests, or otherwise causing a disturbance will be requested to leave the hotel without a refund.

SMOKING

All our guest rooms are non-smoking rooms. ​Smoking is only permitted in designated areas of the Hotel. There will be a S$200 penalty for thorough cleaning services charged to restore it back to its original condition.

CASHLESS PAYMENT

Please note that our hotel does not accept cash payments. All transactions must be completed using a valid credit card, debit card, or other electronic payment methods. We appreciate your understanding and cooperation.

For Hotel Guests

• To facilitate the booking and provision of our hotel accommodation and services;
• To send marketing information about our goods and/or services, including to notify you of our events, initiatives, programs, and promotions;

By proceeding with this booking, I confirm that I have read and agree to (a) the Hotel terms and conditions; and (b) the Personal Data Protection Notice at https://www.relcih.com.sg/privacypolicy/en