General Policies

• Check-In time: After 15:00 hours
• Check-Out time: Before 12:00 hours
• Special Request is subject to availability
• Exchange rates for information only

Policy on Extra Bed

• One child under 12 years old stays free of charge on condition that no extra bed will be provided
• A sum of MYR85nett per person per night will be charged if extra bed is required
• Only one extra bed or one cot/crib will be permitted in each room
• Extra Bed & Cot are subject to availability

Policy on Cancellation & No-Show:

• In the event of late cancellation less than 7 days prior to arrival or no-show on the day of arrival, a first night room charge is applicable.

Malaysian Tourism Tax:

• RM 10 nett per room per night will be imposed (Payable upon check-in) to all tourists in execution of Tourism Tax effective 1 Sept 2017 except for Malaysian Nationals | MyPR Permanent Residents

For enquiries, feel free to contact us at reservation@redhotelkl.com, we are at your disposal for any further information you need.

The following restrictions apply on any reservation that requires a full payment, non-refundable or deposit:

• No Cancellation
• No Refund
• No Amendment
• Checkin Time: 15:00
• Checkout Time: 12:00
• Special Requests are subject to availability