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• All rates mentioned are quoted in Malaysian Ringgit
• All rates are inclusive of Sales & Service Tax
• All reservations must be guaranteed by a valid credit card
• In the event of a cancellation less than 24 hours prior to arrival or a no-show, a full penalty for the entire stay per room will be charged to your credit card
• Check-in is from 1500hrs. Check-out is before 1200hrs
• Rates are non-commissionable to any travel agents
• All requests (Inter-connecting rooms, bed types, etc.) are noted, and subject to availability on the day of arrival
• All accommodation provided in terms to bookings made on this website will be subject to the standard Hotel Royal Signature terms and conditions of residence
• Durian, mangosteen and pets not allowed in our hotel premises
• Please do not hesitate to contact us at reservation@hotelroyalsignature.com
• When reserving more than 9 rooms, alternative policies and extra charges may be applicable. ‎

Policy on Extra Bed

• Infant 0-2 year(s) and Children 3-4 year(s) - Stay for free if using existing bedding
• Baby cot/crib available upon request
• To request an extra bed, additional charges apply.
• Guests 13 years and older will be charged at the adult rates, an extra bed which will incur an additional charge
• Please note that the availability of extra beds is subject to the room type you select. For specific details regarding room capacity and extra bed options, kindly refer to the information provided for each individual room.

** For Corporate booking on Accounts Receivable arrangement, please kindly provide the Letter of Undertaking to us (reservation@hotelroyalsignature.com) before check-in, falling which full payment will be collected upon check-in **

Pre-authorisation: The hotel reserves the right to place a temporary hold on your credit card for an amount approximate to the cost of your reservation. It is not a charge, and the hold will be released after several business days (depending on the individual bank) if the reservation is not completed or is canceled.

Prepayment: The hotel requires payment to be made upfront in full, and it will be charged to the guest's card at any time after the booking has been completed.

**As regulated by Ministry of Finance and Royal Malaysia Customs Department, all foreign tourists will be subject to Tourism Tax (TTx) of RM10.00 per room per night effective January 2023 onwards which will be collected upon check in

The following restrictions apply on any reservation that requires a full payment, non-refundable or deposit:

• No Cancellation
• No Refund
• No Amendment
• Checkin Time: 15:00
• Checkout Time: 12:00
• Special requests/arrangements are subject to availability

** For Corporate booking on Accounts Receivable arrangement, please kindly provide the Letter of Undertaking to us (reservation@hotelroyalsignature.com) before check-in, falling which full payment will be collected upon check-in **