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Terms & Conditions : Flexible Rate

• If cancelled or modified up to 7 days before date of arrival, no fee will be charged. If cancelled or modified later or in case of no-show, 100 % of the first night's stay will be charged

General Policies

• Check-In time as of 15:00 hours and Check-Out time is at 12:00 hours (noon)
• Early arrival before 10:00 hours requires a guaranteed full day rate charge of one night prior to the expected arrival date
• Check-In between 10:00 hours and 14:00 hours is subject to room availability upon arrival otherwise supplementary charge is applied.
• Late Check-Out after 12:00 hours (noon) to 18:00 hours will be charged at a half-day rate (subject to room availability)
• Late Check-Out after 18:00 hours will be charged at a full day rate as one more night's stay (subject to room availability)
• Special Request is subject to availability
• Baby cot is subject to availability

For Enquiries: Email: reservation.hkst@hotelbencoolen.com | Tel: +65 6460 4933

Terms & Conditions : Non Refundable Rate (any reservation that requires a full payment, non-refundable or deposit)

• No Cancellation
• No Refund
• No Amendment
• Check-In time as of 15:00 hours and Check-Out time is at 12:00 hours (noon)
• Special Request is subject to availability
• Baby cot is subject to availability

For Enquiries: Email: reservation.hkst@hotelbencoolen.com | Tel: +65 6460 4933

Terms & Conditions : Flexible Rate

• If cancelled or modified up to 7 days before date of arrival, no fee will be charged. If cancelled or modified later or in case of no-show, 100 % of the first night's stay will be charged

General Policies

• Check-In time as of 15:00 hours and Check-Out time is at 12:00 hours (noon)
• Early arrival before 10:00 hours requires a guaranteed full day rate charge of one night prior to the expected arrival date
• Check-In between 10:00 hours and 14:00 hours is subject to room availability upon arrival otherwise supplementary charge is applied.
• Late Check-Out after 12:00 hours (noon) to 18:00 hours will be charged at a half-day rate (subject to room availability)
• Late Check-Out after 18:00 hours will be charged at a full day rate as one more night's stay (subject to room availability)
• Special Request is subject to availability
• Baby cot is subject to availability

For Enquiries: Email: reservation.hkst@hotelbencoolen.com | Tel: +65 6460 4933